Synergy
Recovery Corp
Service Agreement
NOTE:
The wording of these Terms and Conditions has been adapted for the
purpose of
Internet presentation. Exact Terms and Conditions are available upon
request.
This Agreement between the Client and Synergy Recovery Corp (“SYNERGY”),
in consideration of the Access charge (below), grants to the
Client access to the resources of SYNERGY Cash Recovery
Solution (“SCRS”)
for past due account recovery. Monthly Access charges are for a minimum of twelve
months, cancelable thereafter upon thirty days written notice to
SYNERGY.
Access Charge
$25
per month access charge (12 month minimum - $300.00 - to cover set-up)
Terms
and Conditions
1.
SYNERGY will provide for processing of all valid debtor accounts
submitted to SCRS by the Client. The Client will pay the account processing charge
($6.95) for each account submitted plus a percentage (the “Recovery Commission”)
of the total amounts reported as paid or resolved by the Client. This
percentage is computed in accordance with the following “Time Driven
Recovery Commission Schedule” and based upon the age of the account at
the time it is placed with SCRS.
Time Driven Recovery
Commission Schedule:
|
Aging
in Days |
1-75 |
76-120 |
121-180 |
181-365 |
366+ |
|
Percentage |
5% |
10% |
15% |
25% |
50% |
Aging
is the difference between placement date and the service (or last
payment) date. For the aging calculation, if no date is provided by the
Client at the time of placement, SCRS will assign an aging date
of one year and the 50% Service Fee will apply. Accounts less than
$100.00 submitted for payment are billed at a 10% minimum regardless of
age. Paid and resolved accounts include payment arrangements,
settlements, returned merchandise, and suspensions.
Accounts
submitted in error will be billed at 5% if reported within 15 days of
start date. The Client will also be billed any applicable state and
local taxes. SYNERGY reserves the right to change its Recovery
Commission Schedule upon 30 days notice.
2.
SYNERGY will send, by first class mail, up to three Client letters to
each debtor account demanding payment in the Client’s name. The number
of letters sent will be determined based on the aging of each account.
3.
If an account remains unpaid, the Client agrees that SYNERGY will
automatically transmit debtor data to the national credit reporting
services via Synergy Mediation Corp (a collection agency). Synergy
Mediation Corp will then maintain the debtor database for a minimum of
one year in order to receive debtor updates from the Client and report
them to the credit-reporting bureau on the Client’s behalf. The Client
agrees that such database is deemed the Client’s database for all
purposes.
4.
SYNERGY will provide to the Client, upon demand, a report showing status
of accounts submitted by the Client to SCRS. At
the end of each billing period the Client will receive an invoice summarizing the
collection activity for the period and will pay per terms indicated on
the Face and referenced in Paragraph 1 via Electronic Funds Transfer (EFT).
5.
The Client agrees to promptly report to SYNERGY all payments on accounts
in process within SCRS, and all accounts in process within SCRS that the Client considers resolved. In addition, the
Client agrees to promptly report all mail returns and address changes,
and agrees to an audit in the event of a payment dispute.
6.
The Client instructs SYNERGY to add to the original reported Amount Due
a Late Payment Charge (as noted on the Face) or such other amount as
permitted by state law, and to indicate this added fee on the first
Client letter. It is the Client’s responsibility to notify their
debtor that such a fee may be added in the event that payment is not
remitted as agreed.
7.
The Client will provide and maintain a telephone number (the “AR
Contact Number") to handle telephone calls received from debtors. This
phone number will appear on all letters.
8. SYNERGY assumes no responsibility for, nor does it authorize, any statements, acts, or promises of any person other than the written statements contained here
1-800-682-7298
© 2005 Synergy Recovery Corp