Helpful Answers to Most
Frequently Asked Questions

 

Who benefits from using the Synergy Cash Recover Solution?

What does Synergy do to recover past due debts so successfully?

Do I retain control of my Accounts Receivable?

How is Synergy Recovery different from a collection agency?

What kind of results can I expect?

Can’t I just do it myself and get the same results?

What if I'm concerned about keeping my customers?

How inexpensive is recovering my money with Synergy?

When should accounts be submitted to Synergy?

How easy is it to submit accounts to Synergy for processing?

How do I let Synergy know that I've been paid?

Does Synergy provide any type of regular reports?

How are Synergy's fees paid?

Do I ever have to make any future commitments?

How can I be sure it will work for me?

What do I have to do to get started

Who benefits from using the Synergy Cash Recovery Solution?

Any company that extends credit or accepts checks from its customers. Clients in all major industry groups including health care, retail, service and commercial businesses currently use the Synergy Cash Recovery Solution.  TOP OF PAGE

What does Synergy do to recover debts so successfully?

Action inducing in-house letters combined with potential credit bureau reporting "motivate" your customers to pay you faster and at the most affordable rates available.  TOP OF PAGE

Do I retain control of my Accounts Receivable?

Yes, by all means, because Synergy Recovery Corp is not a collection agency. Your business is simply using an outside service with highly effective and professional recovery tools to consistently follow-up on your late/slow pay accounts. TOP OF PAGE

How is Synergy Recovery different from a collection agency?

Synergy helps you train your past due accounts to make their payments promptly while maintaining cordial customer relations, all at a significantly lower cost than you’ll find at a collection agency.

Additionally, unlike collection agencies that order debtors to make payments to the agency itself, Synergy’s client letters, coming in your name, instruct your customer to make the payment directly to you. As a result, you receive your money immediately, rather than after the up to 60 days an agency can hold your collected funds in a trust account.

To see exactly how the Synergy Cash Recovery Solution works, click here. TOP OF PAGE

What kind of results can I expect?

Recovery rates will vary based on a number of variables including, the type of account, your industry, and the biggest factor affecting recovery rate, the age of the account. Our across the board successful recovery rate averages 62% of all accounts assigned.  TOP OF PAGE

Can’t I just do it myself and get the same results?

Yes, of course you can. However, the power of the Synergy Cash Recovery Solution is that our business is centered on doing your follow-up dependably, consistently, and professionally, leaving your staff free to focus their energies on more profit-producing activities.

Moreover, Synergy includes the added advantage of credit bureau reporting as needed to persuade more stubborn debtors to make their payment to you. TOP OF PAGE

What if I'm concerned about keeping my customers?

Synergy's services are designed to work without disturbing customer relationships. This is particularly important if you depend on repeat customers. In fact, if you request it, Synergy will send out a "Thank You" letter to the accounts that have paid. TOP OF PAGE

How inexpensive is recovering my money with Synergy?

The processing charge for each account submitted ($6.95) is comparable to what it would cost to administer all the necessary paperwork in-house and significantly less than the cost for credit reporting that is now included with the Synergy Cash Recovery Solution.

The Recovery Commission, which starts at just 5%, is time-driven to help encourage your prompt attention to late paying accounts. After your customer has paid you, you will be invoiced at the end of your regular billing period. TOP OF PAGE

When should accounts be submitted to Synergy?

Because Synergy's time-driven recovery commission schedule rewards clients for early submissions with rates as low as 5%, accounts are usually submitted to us within 45 to 75 days. However, you may choose to use our services at any time frame. This is your individual business decision. TOP OF PAGE

How easy is it to submit accounts to Synergy for processing?

Just fax the basic information about your late paying accounts on the form provided to Synergy's toll-free, 24-hour, fax line. Our Customer Service personnel then inputs your information into our system and faxes you a Confirmation List of those accounts.

You are regularly kept up to date on all your account processing so you always know what accounts are being worked and which ones have paid. It just doesn’t get any easier. To see exactly how the process works, click here. TOP OF PAGE

How do I let Synergy know that I've been paid?

When you receive a payment, simply check the appropriate information on your Confirmation List and fax it back to Synergy. You are regularly kept up to date on all your account processing so you always know what accounts are being worked and which ones have paid. It just doesn’t get any easier. To see exactly how the process works, click here. TOP OF PAGE

Does Synergy provide any type of regular reports?

Yes. Synergy has a full-time customer service department that will provide you with a written report on an as requested basis. You can know at any time which accounts are being worked on and which accounts have paid. TOP OF PAGE

How are Synergy's fees paid?

In our system, all of your debtor payments are sent directly to you. After you report the payments to Synergy, you are invoiced at the end of the billing period. Payment is due within 10 days from the date of the invoice and is made by electronic funds transfer. TOP OF PAGE

Do I have to make any future commitments?  

No, never. You have access to Synergy Recovery’s resources as often (or as seldom) as needed. The Recovery Requisition Order/Service Agreement outlines your options and the related fees. NO up-front  advance purchase is required.  TOP OF PAGE

What do I have to do to get started?

If you're ready to get started now, click here to request
a Synergy Cash Recovery Solution Requisition.

  TOP OF PAGE

© 2005 Synergy Recovery Corp

CASH RECOVERY SOLUTION | EMAIL US